InstituteBuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Service depends on the content and materials you use, and includes:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:
- Account Information: Name, email address, password, phone number, and role (e.g., Super Admin, Admin, Teacher, Student).
- Institute Information: Institute name, address, contact details, and subscription details.
- Transactional Data: Records of attendance, fee payments, test scores, homework assignments, and other academic or administrative data entered by users.
- Communication Data: Messages exchanged between users within the platform.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Operate and maintain the Service.
- Process payments and manage subscriptions.
- Enable user-to-user communication.
- Provide role-based access and functionality.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Notify you about updates to the Service.
3. Disclosure of Your Information
We do not share your information with third parties except in the circumstances described below or as required by law.
- Within Your Institute: Your information is visible to other users within your institute based on their roles. For example, a teacher can see the attendance of their students, and an admin can view data for the entire institute.
- With Service Providers: We may share your information with third-party vendors, service providers, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data storage).
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights
Depending on your role, you have the right to access, update, or delete certain information through your account settings. For example, an Admin can manage student and teacher profiles. If you wish to terminate your account, please contact your institute's administrator.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: hsbsoftwaresolution@gmail.com
Phone: 7842480852